When will my order ship?
All orders placed before 12PM CST are shipped the same or next business day. Otherwise, they are shipped the following business day. Please note that Saturday and Sunday are not considered business days. If you ordered a Most Popular Item, orders can take up to 3 weeks to receive your item.
How much is shipping?
Shipping costs depend on the weight (and size) of your order. All shipping prices are clearly marked.
Do you accept PayPal?
Yes! In addition to all major credit cards (Visa, MC, AMEX, and Discover), we also accept PayPal.
How do I track my order?
You should have received an email from us with instructions on how to track your order after it shipped. Most Popular items do not have tracking provided.
Can I cancel my order?
If your order has not yet shipped or isn’t in the process of being packed, we might be able to help. Please email us at Admin@BlackSkinBeauty.com for assistance. I made a mistake with my order.
How do I change it?
If your order has not yet shipped or isn’t in the process of being packed, we may be able to help. Please email us at Admin@BlackSkinBeauty.com so we may try to assist. Please note that we cannot guarantee that we can modify your order.
What is your return policy?
Please see our return policy page for more info. But if you receive a defective item, we are happy to exchange it.
How long will it take for my order to arrive?
Standard shipping for orders in the United States usually takes 7-14 business days, which do not count weekends. Most Popular item orders may take up to 3 weeks to arrive depending on the destination and due to Covid-19. During holidays or times of high demand, orders will exceed the above take 10-15 business days + to ship.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.